Shipping policy

We aim to deliver all orders in the estimated delivery time stated, however delays in delivery services can sometimes have an effect on delivery time. 

Processing time: 1-3 days. This is the time it takes to make and prepare your order before dispatch.

Our delivery rates United Kingdom: 

£3.50 Standard delivery (Royal Mail 2nd class)

£4.99 Express delivery (Royal Mail 1st class)

Standard delivery: 2-4 Business days after dispatch. 

Express delivery: 1-2 Business days after dispatch.

International delivery rates:

£3 Standard delivery, (Royal Mail international standard)

 Estimated delivery times:  

Europe: 3-5 working days after dispatch.

Worldwide: 6-8 working days after dispatch.

 

Customs, Duties & Taxes:

We (Terrarium Designs) are not responsible for any customs & taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc)